1. Information We Collect
When you use Chatlix, we collect information necessary to provide our social media management services:
- Account Information: Name, email address, and password
- Social Media Account Data: When you connect social media accounts (Instagram, Facebook, LinkedIn, etc.), we access basic profile information and posting capabilities
- Content Data: Posts, images, videos, and captions you create using our platform
- Usage Data: Analytics about how you use our service
2. How We Use Your Information
We use the information we collect to:
- Provide and maintain our social media management services
- Schedule and publish posts to your connected social media accounts
- Store and manage your media library
- Analyze and improve our services
- Communicate with you about service updates
3. Social Media Platform Access
When you connect social media accounts to Chatlix, we request specific permissions:
- Instagram: Access to post content, view insights, and manage comments
- Facebook: Access to manage pages, post content, and view analytics
- LinkedIn: Access to share content and manage company pages
We only access data necessary for the services you explicitly request. You can revoke these permissions at any time through your social media account settings or by disconnecting accounts in Chatlix.
4. Data Storage and Security
We implement industry-standard security measures to protect your data, including:
- Encrypted data transmission (HTTPS/TLS)
- Secure password hashing
- Regular security audits
- Access controls and authentication
5. Data Sharing
We do not sell your personal information. We only share your data:
- With social media platforms when you explicitly schedule or publish content
- With service providers who help us operate our platform (hosting, analytics)
- When required by law or to protect our legal rights
6. Data Deletion
You can request deletion of your data at any time by:
- Deleting your account through the Settings page
- Disconnecting individual social media accounts
- Contacting us at privacy@chatlix.io
7. Third-Party Services
Our service integrates with third-party social media platforms. Each platform has its own privacy policy:
8. Children's Privacy
Our service is not intended for users under 13 years of age. We do not knowingly collect information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@chatlix.io
Website: https://chatlix.io